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Consideration of an Ordinance of the City Council of the City of Lewisville, Texas, Amending the Fee Schedule to Add Credit Card Convenience Fees to Electronically Processed Credit Card Payments Made for City Water, Sewer, Stormwater, and Refuse Collection Services; Providing for a Repealer, a Savings Clause, Severability, and an Effective Date.
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ADMINISTRATIVE COMMENTS:
The City contracts with Paymentus and Pace Merchant Services to process electronic payments for a variety of City services. Historically, the City has absorbed credit card processing fees for these transactions, with the exception of Municipal Court payments. The significant growth in electronic payments, particularly for utility services, has made it financially unsustainable to continue covering these fees. City staff presented this proposed change to the City Council during the FY2025-26 Budget Workshop. Council authorized staff to move forward with implementation as part of the FY2026 budget. Customers may continue to pay by credit or debit card and cover the associated convenience fee, or they may choose to pay with cash, check or automatic bank draft, which remain available at no cost. The proposed effective date for this change is April 1, 2026.
RECOMMENDATION:
That the City Council approve the ordinance as set forth in the caption above.